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THE VICTORY ELECTRIC COOPERATIVE ASSN., INC.

Your local electric cooperative. Serving you since 1945.

 

 

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Dodge City, KS, USA
1-800-279-7915
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New Look. New Experience. Same SmartHub

Wednesday | November 20, 2019
All News

Screenshot_20191120-081723_SmartHub.jpgPaying your monthly electric bill should be simple and easy. Now, with SmartHub’s updates and new mobile app enhancements, managing your account and service with Victory Electric is easier than ever. All of the features you love about SmartHub are still be available, just with a refreshed look and an enhanced user experience. 

                SmartHub is Victory Electric’s innovative resource for member account management and online bill payment system, and it can do more than you think. It can help you take control and manage your member account like never before, giving you more time to focus on other responsibilities. 

                If you haven’t tried SmartHub, check it out today. Whether through the web, your smartphone or tablet, you’ll be able to pay your bill, view your electric use, contact member service representatives, and get the latest news.

                If you are a current user, you’ll notice the mobile app will have a fresh, new look. When you open the app, you’ll be able to see your energy use analysis upfront or can contact us with the click of a button right from the home screen. Outage and billing alerts are also displayed on the home screen, making it easy for us to communicate important information with you. Billing, payment and other features are available with one click of a button in a new condensed menu.           

                Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you will be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks. 

                Victory Electric will also have important notifications posted, and you’ll be able to choose how you want to be notified about your bill, including email and text messaging. You will also be able to set energy use thresholds so you’ll know when you’re use is higher than you’d like and help you keep your electricity bill as low as possible.

                SmartHub’s contact feature makes connecting with us quick and easy. Reporting an outage is also quick and easy with the SmartHub mobile app. No need to call, just let us know about a service issue with a few taps.

                Access SmartHub by visiting victoryelectric.net or by downloading the app on your mobile device through the Apple App Store (iOS devices) or Google Play Marketplace (Android devices). 

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©2019 Victory Electric Cooperative. All Rights Reserved. This institution is an equal opportunity provider and employer.

  • Home
  • About
    • Your Cooperative
      • Office Information
      • Victory Today and Yesterday
      • What is an Electric Cooperative?
      • Annual Meeting
      • What are Capital Credits?
      • Seven Cooperative Principles
    • Board of Trustees
    • Management Team
    • Cooperative Career Opportunities
  • Account Services
    • Payment Choices
      • Pay Online with SmartHub
      • PowerMyWay
      • AutoPay
      • Payment Arrangements and Assistance
      • Billing Procedures and Due Dates
      • Invoice Payments
      • Security Deposits & Fees
      • Your Electric Bill Explained
      • Protect Yourself Against Payment Scams
    • Service Requests
      • Open an Account and Connect Service
      • Transferring Service
      • Disconnecting Service
    • Governance/policies & procedures
      • Rules and Regulations, Bylaws and Rates
      • Cold Weather Rule
      • Medical Necessity
  • Communications
    • Publications
      • Kansas Country Living Magazine and ElectroNews Newsletter
      • Latest news
    • Document Library
    • Video Library
    • Member Satisfaction Surveys
    • Legislative Awareness and Grassroots Efforts
  • My Community
    • Programs
      • CoBank Sharing Success Grant
      • Community, School & Electrical Safety Presentations
      • Co-op Connections Card
    • Events
      • Pumpkin Painting & Carving Festival
      • Co-ops Care Golf Tournament
      • Parade of Lights & Chili Cook-Off
    • Youth Programs
      • Scholarship Opportunities
      • Youth Tour & Leadership Camp
    • Our Community Partners
  • Power 101
    • Outage Preparedness
      • Preparing for a Power Outage
      • My Power is Out. Now What?
      • How Power is Restored
      • Power Supply and Getting It to You
      • Winter Storm Preparedness and Safety
    • Safety Resources
      • Electrical Safety
      • What to do in an Emergency
      • Oversize Loads
      • Dig Safe and KS One Call
      • Trees and Power Lines
      • Generator Safety
      • Surge Protection
      • Wildlife Protection
      • Report a street light problem
    • Energy Efficiency
      • Energy Saving Tips
      • Choosing the Right Lightbulbs
    • Advanced Metering