Next time you visit Victory Electric’s office or call us on the phone, you may see a new face or hear an unfamiliar voice on the end of the line. Victory Electric is excited to welcome Brenda Hertel as our newest member service representative.
Hertel was raised in Dodge City, and graduated from Dodge City High School in 2008. She went on to attend Dodge City Community College and Fort Hays State University where she obtained an associate’s degree in general studies with an emphasis in human services. In 2018, Hertel moved back to Dodge City and married Sam Hertel.
Hertel and her husband have a six-year-old daughter, Karsyn, and a cat named Jameson. They are renovating their house and in any free time they enjoy watching movies and spending time with family and friends.
Prior to being hired at Victory Electric, Hertel served as the administrative assistant for Catholic Charities of Southwest Kansas.
In her role as a member services representative, Hertel will be assisting members by answering phone calls, assisting with billing, answering general questions about member services and programs, and processing cash receipts.
“I am excited for the opportunity to work at Victory Electric. The people here seem friendly and I look forward to working with the members,” Hertel said. “I think what excites me the most is being able to work with a variety of people and the daily one-on-one communication.”
Join us in welcoming Brenda to Victory Electric!