No deposit. No late fees. No due date. No monthly statements. You choose when and how much electricity to purchase.
Victory Electric’s PowerMyWay program is changing the way members pay for their electricity. PowerMyWay gives you the flexibility to better manage your budget by making smaller, more frequent payments on days it’s right for you, instead of a single, larger payment on a fixed due date. Or maybe you just want to continue making one payment per month but have the flexibility of choosing your payment date, and that’s ok, too.
Since you are paying as you go, PowerMyWay makes you more aware of your energy consumption. The more electricity you use, the quicker you will have to recharge your account. By tying PowerMyWay to SmartHub, you will not only be able to see your electric use for that day, week, month, but also know how much you spent in that time frame, and more importantly where you can save. SmartHub also allows the flexibility for members to review account balances, make a payment, and evaluate energy use anytime and anywhere from a phone, tablet or computer.
There are no additional costs or fees to take advantage of the PowerMyWay billing plan. Rates, including energy charges, taxes, franchise taxes, the service availability charge, and the energy charge adjustment are exactly the same as accounts on a standard residential billing plan (some charges are prorated daily), but the member is NOT required to make a security deposit and there are no disconnect, reconnect or late fees.
How it works
Members, whether new or existing, must complete a PowerMyWay program agreement available at our office. Once a day between 7 and 9 a.m., Victory Electric reads your electronic meter, and the amount associated with that day’s electric service is deducted from your account balance.
Since you purchase electricity before you use it, you are able to make payments how and when you want–online, by phone, or in-person. When your account runs low, you will receive a notice by text, email or phone call letting you know it is time to recharge your account. If funds in your account run out, you will be notified your electric service was automatically disconnected. Your account can be recharged at any time, day or night, online or by phone, and service is automatically restored.
Who can participate?
Residential accounts with an advanced metering infrastructure (AMI) meter are eligible for PowerMyWay. Access to SmartHub is required to participate in PowerMyWay. The member is responsible for creating their SmartHub account and/or updating the account with a valid email address, text number or phone number to guarantee receipt of PowerMyWay notifications. Valid contact information must be maintained on SmartHub to receive low balance notifications. Failure to receive the notifications will not avoid termination of power.
How do I get started?
Upon enrollment, new members purchase at least $50 toward future energy costs. Existing members must have their conventional account paid-in-full, including unbilled electric use, before switching to PowerMyWay. Those existing members who paid a deposit may apply it to the $50 needed to open a PowerMyWay account, apply to any outstanding balance on a conventional account, transfer the deposit to a PowerMyWay account, or request to have the deposit refunded.
Victory Electric knows there is no one billing or payment option that works for every member, but we continue to research and provide convenient services like PowerMyWay that work with diverse lifestyles and offer a variety of options that fit different individual’s needs and schedules.